Frequently Asked Questions (FAQs)

General Information

• All quoted prices cover development charges only.
• Clients are responsible for purchasing hosting and domain services unless otherwise mentioned in the offer or package. In some cases, free hosting/domain may be included — if so, it will be clearly stated.
• For mobile app development, clients are responsible for App Store and Play Store publishing charges unless specifically covered in the package.
• Free SSL is provided via Cloudflare’s Free Plan (ideal for personal or small-scale use).

How to Get a Website or IT Solution?

You can contact us via email, WhatsApp (recommended), or call. Our team will assist you from requirement gathering to project delivery and post-launch support.

How to Make a Payment?

We accept payments through UPI (Google Pay, PhonePe, etc.), debit/credit cards, bank transfers (NEFT/IMPS), cheque, and cash. For certain services, payment methods may be limited — in such cases, we will inform you in advance.

What Services Do You Offer?

• Webgits24: Website design & development and IT solutions for startups and small businesses.
• WitaOne: ERP, CRM, HRMS, and finance tools built for SMEs and growing companies.
• WITA AI: AI strategy, open-source AI model integration, and enterprise AI consulting.
• IT Consultancy: On-demand technical guidance, infrastructure setup, and support for corporates.

How Long Does a Project Take?

Timelines depend on the scope of the project. A standard website usually takes 7–15 business days. ERP systems, custom apps, or AI integrations may take longer based on complexity.

Do You Offer Post-Launch Support?

Yes, we offer 3 months of complimentary support for technical issues and minor updates. (for some services only) Extended support and maintenance contracts are available upon request.

Still Have Questions?

Feel free to email us at support@witanex.com or WhatsApp us for quick assistance.